No Hassel Return Policy
- You have 30 days from the date of purchase to make a return.
- Merchandise must be unused.
- You must first notify us of your intent to make a return and provide your order number. We will issue a return authorization number and shipping address.
- Returns are for GrillvanaUSA.com orders only. For return orders placed at other retail locations, please contact said retailer directly.
- Return shipping will be paid by customer.
- Once the return is received, your refund will be issued to your credit card.
- Defective or damaged products will be replaced or refunded at no additional cost to you.
To Notify us of Intent to Return Merchandise
- Contact us and include your name, order number, and reason for return and we will get back to you.